Frequently Asked Questions

Where do you service?

We service within 15 miles of Rancho Santa Margarita. Locations must include a power source. Extension cords are provided.

Do you require a contract or waiver to be signed?

Yes! Once your deposit has been submitted, you will be emailed 3 forms to be electronically signed. All forms must be submitted within 48 hours of receiving them.

Is a deposit fee required?

Yes! We require a 50% deposit on all reservations. The final balance is due once we deliver the equipment.

What forms of payment do you accept?

We accept Venmo, Zelle, Paypal, and cash.

If I need to cancel, how much notice do you require?

We require at least 72 hours notice of cancellation. If you cancel your reservation in less than 72 hours, your deposit will not be refunded.

What if it rains on the day of our event?

We reserve the right to cancel a reservation due to heavy rain or high winds. There is no penalty to the renter. Once the unit is delivered, if weather conditions arise or worsen, there will be no refunds.

What forms of payment do you accept?

We accept Venmo, Zelle, Paypal, and cash.